Privacy Policy

1. Introduction

ROPI MEDIA COMPANY LIMITED("ROPI MEDIA", "we", "our") is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, storage, and disclosure of personal data when you use the ROPI MEDIA website and video streaming services.

2. Information We Collect

Depending on how you interact with our platform, we may collect:

• Account & Authentication Information: If you are an administrator or authorized user, we collect your email address and authentication credentials securely managed through Supabase.
• Technical & Usage Data: Internet Protocol (IP) address, browser type, device information, referring URLs, and video player telemetry (such as bitrate switching and playback errors) to ensure optimal video delivery.
• Cookies & Local Storage: Small data files used to preserve playback preferences, session authentication tokens, and user settings.
• Communications: Any feedback, emails, or inquiries sent to our corporate and departmental email addresses.

3. How We Use Your Information

We process collected data for the following operational purposes:

• To deliver, maintain, and optimize video streaming performance via adaptive CDN caching.
• To protect against security breaches, denial-of-service attempts, and unauthorized uploads.
• To authenticate administrative users and enforce Row Level Security (RLS) policies.
• To respond to your inquiries, copyright notices, and customer support tickets.

4. Third-Party Service Providers

To provide high-speed video streaming and reliable database infrastructure, ROPI MEDIA partners with trusted enterprise infrastructure providers:

5. Data Security

We implement industry-standard organizational and technological safeguards, including HTTPS TLS encryption, secure token authentication, and role-based database permissions, to protect your data against accidental loss, unauthorized access, or misuse.

6. Your Data Rights

Under applicable data protection laws, you may have the right to request access to, correction of, or deletion of your personal data held by us. You can exercise these rights at any time by contacting our Data Protection Officer.